Refund and Returns Policy
At Fierce Comfort, customer satisfaction is our priority. We
want you to love your purchase,
but if you are unsatisfied for any reason, we’re here to help.
Return Guidelines
- Eligibility: Items can be returned within 30 days of the delivery date if they are unused, in their original packaging, and in the same condition as received.
- Non-Returnable Items: Gift cards, personalized items, final sale products, and used or damaged items are not eligible for return.
How to Make a Return
- Request a Return: Email our support team at [support@fiercecomfort.com] with your order number and reason for the return.
- Shipping the Return: A return shipping label will be provided. Package the item securely and attach the label.
- Return Shipping Cost: Customers are responsible for the return shipping cost unless the item is defective or incorrect.
Refunds and Processing
- Once received, we will inspect the return and notify you of the refund status.
- Approved refunds will be processed within 7-10 business days to your original payment method.